×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Slow to bring up printer selection box and doesn't print correctly

Slow to bring up printer selection box and doesn't print correctly

Slow to bring up printer selection box and doesn't print correctly

(OP)
HI all,

The MD currently has a HP 2300 directly connected to his computer (parallel). He only prints from IE 7, as he only uses his computer to access remote e-mail. The printer is in his office to allow him to print sensitive mail. The problem is that when he asks for a print, via the ctrl-p option, the print selection screen takes a while to come up (can be several mins). There isn't always a problem, which makes it harder to track down. If there is a delay, then the print when it comes out is not correct - the text is printed very small and it cuts off the right hand side of the text (word wrap seems to be about an inch off the side of the paper). However if the screen comes up in a normal amount of time, then the print works perfectly. If he just presses the print button (which send it to his default, which is a network printer next to his PA), there is not problem at all.

I have tried un-installing the printer and installing using the latest drivers from HP. I have removed all the printers bar this one (making it the default) - which still slows it down. I have also turned off the Windows firewall to see if this affected it, to no avail.

He has never had this working properly, as we have just been "resized" and this is the first time he has had his own computer & printer (don't ask..)

The computer is running XP Pro SP3, but is not very powerful, as he only uses it for e-mail.

btw, when this printer was attached to his PA's computer (also xp pro sp3), there was not this problem.

Thx for reading this far.

pc

Graham

RE: Slow to bring up printer selection box and doesn't print correctly

well, im sure you know this, but why not just file-print?
also, is it usb capable?
what version of office?
 

RE: Slow to bring up printer selection box and doesn't print correctly

(OP)
file > print has the same effect. The printer itself is quite old and has no usb ports. the version of office installed is 97 (again I know!!) with IE 7

pc

Graham

RE: Slow to bring up printer selection box and doesn't print correctly

What about going under the properties of the printer, Advanced tab.
Mess around with the Spool print documents settings. Best option is probably Start Printing immediately.  

RE: Slow to bring up printer selection box and doesn't print correctly

(OP)
Hi again Rob,

The problem isn't the time it takes to print, that is quick once he hsa selected the printer. The problem is the time it takes to be able to select the printer and the misprinting of the page. Thx for the thoughts anyway

pc

Graham

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close