Hi all, We have just install JD Edwards Enterprise ERP system to our company. Our first step was to train our call centre (10 staff) which are used to a Linux based programs to take order over the phone and enter them simultaneously. Using JD Edwards software, we though this will make it faster. The staff was used to a keyboard-based interface which I must admit was very fast to handle. Now with the ERP which is web-based, they are having to use the mouse a lot. Is there any way I can configure it to make it keyboard dependent?
Any suggestions will help.
Thank you in advance, Marios
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