×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

gw greyed out option to empty trash

gw greyed out option to empty trash

gw greyed out option to empty trash

(OP)
Hi all,

When I right-click trash and I go to cleanup properties gw won't allow me the option to select empty trash manual or automatic.  In addition, I cannot delete anything from my trash.   

RE: gw greyed out option to empty trash

It's because your system is configured (probably at a global level) to not allow anything to be deleted/purged until it has been archived or backed up. This guarantees that anything passing through the GroupWise system is 'on the record' permanently. Useful in terminations, litigation, ediscovery etc.

Marvin

Marvin Huffaker, MCNE
Marvin Huffaker Consulting, Inc.
A Novell Platinum Partner
http://www.redjuju.com

RE: gw greyed out option to empty trash

(OP)
I cannot delete anything that's before 4/30/2009.  That's all that remains and cannot be deleted.  I think you're right.

RE: gw greyed out option to empty trash

(OP)
I was told that their is a file running in the background...that you can see in task manager that automatically deletes everything in 21 days.  Not sure, which exe that is, though.

RE: gw greyed out option to empty trash

I had mine set this way, but had to remove it.  I have 2 users whose "new mail" goes directly to the trash instead of the mailbox.  Any ideas Marv?

RE: gw greyed out option to empty trash

There are policies that can be defined at a system level that control the 'clean up' of users mailboxes. This can be enforced globally or just set as a default suggestion that the users can modify to meet their needs.

The process you mention is most likely that purge process - it's set to purge any mail after 21 days but that doesn't make sense.. why would any company want to enforce a policy that purges any mail older than 21 days. It doesn't make sense.  Additionally, it would be very strange to NOT allow you to delete mail yourself, but then in 21 days it gets purged anyway.  I would be interested in seeing how this system is actually set up, very bizarre.

Ronstid..  That's a good question and there could be a lot of different reasons. Someone moved folders around, you have a rule, you have junk mail or block user settings..  could be many. But it is most likely a setting on an individual mailbox, not a system level configuration.

Marvin Huffaker, MCNE
Marvin Huffaker Consulting, Inc.
A Novell Platinum Partner
http://www.redjuju.com

RE: gw greyed out option to empty trash

I'll check that out.  Thanks!

RE: gw greyed out option to empty trash

(OP)
We are converting over to Outlook and everyone is anxious to clean-up and downsize prior to the migration in October.

RE: gw greyed out option to empty trash

That's too bad..

Marvin Huffaker, MCNE
Marvin Huffaker Consulting, Inc.
A Novell Platinum Partner
http://www.redjuju.com

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close