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Meridian Mailbox
5

Meridian Mailbox

Meridian Mailbox

(OP)
First, thank you all for your help w/ my previous questions.

Can you tell me if there is a way to have an announcement mailbox?

I have extension 7090 setup for my HR department.  The admin for this mailbox has her greeting setup to play a announcement, the problem is, after the announcement, the system beeps and people leave messages in this mailbox.  Is there a way to prevent messages from being left here.

As always, thanks!

RE: Meridian Mailbox

Why do you have a voice mailbox if you do not want caller's to leave messages.

Delete the mailbox and rebuild it as an announcement and rerecord the greeting.

RE: Meridian Mailbox

Like Fotoziam stated, delete the mailbox and rebuild as an announcement under Voice Administration.
Get to the Voice Services Administration menu and you'll need to
1. put ext in dn table
2. build new announcement under the Announcement Definitions tab.

Hope that helps.

RE: Meridian Mailbox

4
(OP)
Thank you both.  Your instructions pointed me into the right direction.
For those out there that may need complete instructions, I've writtent his quick tibbit!.

In PBX Administration
1.Setup an ACDN mailbox to go into voicemail at the NCFW option.

In Voicemail Administration
1. Go into #3 Voice Administration
2. Go into #4 Voice Services Administration
3. Go into #1 #1 Voice Service DN Table

Complete menu w/:
Access DN:       Use same number as ACDN)
Service:       AS
Announcement ID:   Use same number as ACDN
Comment:       Enter a name to identify what this
                   extension is for.
4. Go into #3 Announcement Definitions
Complete menu w/:
Announcement ID:   Use same number as ACDN
Title:               Enter Title used in Comment Section
Revert DN:       Point where you want the call to bounce
                   to if user press "0"
Access Password:   Do not enter anyting
(Accept all other prompts)

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