We have 8 epns with UPS on them. All of the UPS have been in place about six years. They are covered under the Avaya maintance contract. What is the Avaya policy about replacing them. We are not experencing any problems at this time. Does Avaya wait till they fail to replace them?
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Avaya UPS
- Thread starter letman2
- Start date
mikeydidit
IS-IT--Management
The UPS's will more than likely not be the problem. The problems will start if the batteries not routinely replaced about every three years. I do not remember who made those for AT&T (either Best or Powerware) but the best I remember their is not a mechanism on those units that shows you the battery holdover times.
The last one I had (and replaced with an APC unit BTW) I called Avaya power group in Denver to see if their was a way to see how long it would hold up on batteries. I was told (no kidding here) to turn off the power to the EPN and when it died I would know how long it would hold up. Not a good idea in a hospital.
So point in short, if the batteries have not been replaced during this time frame I would raise #$#@ a have them replaced. I also think I saw something out their on the Avaya site that Avaya was no longer going to support these units. You may want to look on the Avaya support site for "end of life" products.
If these are out of support later on I would highly recommend the APC products. Very, very, nice to look at the front panel and know how long the batteries will hold up and when they need to be replaced.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
The last one I had (and replaced with an APC unit BTW) I called Avaya power group in Denver to see if their was a way to see how long it would hold up on batteries. I was told (no kidding here) to turn off the power to the EPN and when it died I would know how long it would hold up. Not a good idea in a hospital.
So point in short, if the batteries have not been replaced during this time frame I would raise #$#@ a have them replaced. I also think I saw something out their on the Avaya site that Avaya was no longer going to support these units. You may want to look on the Avaya support site for "end of life" products.
If these are out of support later on I would highly recommend the APC products. Very, very, nice to look at the front panel and know how long the batteries will hold up and when they need to be replaced.
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
For the best response to a question, read faq690-6594
I really don't want to seem like I'm jumping on the Avaya bashing band-wagon, but if your batteries are 6 years old and never been maintained on a yearly (yes yearly) basis; then I'd expect your batteries to be dead.
If you read up on how a UPS works, it's not actually the batteries running your kit at the moment, and if the power goes, oh, i'd give you 2-3 minutes max.
Sorry to be so ddom and gloom, but been there, suffered, and watched an audix embedded system die becaue the system just shut down.....
Get new batteries tomorrow or look for a new job!!!
[Started on Version 3 software 15 years a go]
If you read up on how a UPS works, it's not actually the batteries running your kit at the moment, and if the power goes, oh, i'd give you 2-3 minutes max.
Sorry to be so ddom and gloom, but been there, suffered, and watched an audix embedded system die becaue the system just shut down.....
Get new batteries tomorrow or look for a new job!!!
[Started on Version 3 software 15 years a go]
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