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Upgraded to Nice perform how do I replay from 8.9?

Upgraded to Nice perform how do I replay from 8.9?

Upgraded to Nice perform how do I replay from 8.9?

(OP)
D0 I have to have old system up and running with the new system  to retrieve calls on older version?
And, the old CLS has all the info about call and dat tape Number etc.  Is there another approach??

    

RE: Upgraded to Nice perform how do I replay from 8.9?

if you havent upgraded from 8.9 to perform then yes.

Was the logger upgraded or replaced for perform install ?

RE: Upgraded to Nice perform how do I replay from 8.9?

(OP)
It was replaced have the old with the new.
Compliance recording  Thanks for the reply!!

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