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SP5 copytocache not working

SP5 copytocache not working

SP5 copytocache not working

I've dowloaded the latest SP5 pack from the Commvault website (Simpana_700_SP5.exe). But when I try to use copytocache utility it fails with a message:

Failed to open file (c:\program files\commvault\galaxy\tmp\simpana_700_sp5\config\update.ini)Errorcode [3]

When its trying to copy I had a quick look at what was being extracted to the 'tmp' folder and found that there is no update.ini file.

Is copytocache looking for something that is no longer included in service packs ? or am i missing a step.

appreciate any help.


RE: SP5 copytocache not working

Found the solution.
The instructions for using the CopytoCache are not detailed at all.

Just found out the process:
- extact the contents of the SP5 exe file.
- then using CopyToCache browse to the extracted contents folder, pointing to the OS folder you require.
- CopyToCache will then find the update.ini file for the OS selected and do its job of updating the CVUpdate directory.

I was pointing CopyToCache to the SP5 exe file and hence it was failing. It didn't know what to do with the exe file.

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