First I cannot think of any reason you cannot upgrade. Even if you are heavily modified the newer versions have features that might make customizations un-needed. Anyway here is your answer.

Resolution ID: 404872
Error 47 SOWUAE 7590, F=SOX, in Daily Sales Reports/Updates

Entry Type: Informational

Product: Sage MAS 90 ERP, Sage MAS 200 ERP, Sage MAS 200 ERP - SQL Server Edition

Application: Sales Order Processing

Version Reported: All

Subject:

Error 47 SOWUAE 7590, File=SOX, in Daily Sales Reports/Updates.

Possible Resolution:

Note: Use caution when working with this task. Always make a backup first. If necessary, seek the assistance of a qualified Sage Software business partner or Sage Software Customer Support analyst.

   1. Reinitialize SOX (Open Order Detail Sorted by Item).
   2. Rebuild Sales Order sort files.
   3. If Error 47 SOWUZA 1080 occurs, see Error 47 SOWUZA 1080, when rebuilding Sales Order sort files.
      Note: Analyzing and relinking SO2 during an update might cause SO2 records to change, causing additional issues. Contact your Sage business partner or Sage Customer Support for assistance.
 

thank you for the detailed and quick response you are a big help...

but i am sort of new to this can you explain how to do each step if it isnt too much?

more specifically Error 47 SOWUZA 1080 which did come up

Perhaps they believe they cannot upgrade because they are not current on maintenance.

Dawn

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