How's everyone doing? I'm a techie by the way. I haven't really used Goldmine that much. I have this issue with a client. Everyone within that company is not receiving email using goldmine. They are receiving email on the server though. They're able to view through webmail which is email on the server. So everything on our end is fine. This seems to be an issue with Goldmine itself. Everyone can send out using Goldmine even though they cant receive. I sent a test email and that user could not get it when clicking get mail. The user was able to send me test message when I verified. Gold mine also shows all users as being connected. Everyone is online and able to browse. User also told me that her goldmine inbox has vanished. This meaning inbox still shows but none of her email is in there anymore. I had her close out of goldmine and reopen. Still same issue. I had the user go through her config settings and everything is set correctly but greyed out so she cant make any changes. I'm a little stumped on this one. Anyone have any similar issues? Any advice is appreciated. Thanks in advance.
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