what kind of modem are you using??

External US Robotics V.92. Windows shuts the program down.
Tech support said to uninstall and reinstall.

External US Robotics V.92 black
I have the same modem on my office machine and it does the same thing. I just built this machine for personal use
before I go through trouble shooting this i am going to hook my zoom 2836 and see if it works .

I have been using a xp pro laptop with a conextant internal
modem for my dialups and it works without a hitch.

 

I have tried this on two different computers both with XP. One with XP Pro / One with XP Home.

I have also tried with US Robotics V.92 External modem, MultiTech Z MultiModem external.

TDA 200 2.0, I recieve and error " and unsupported operation was attempted" then a windows must close.

TDE 100, goes straight to TDEMSS has encountered a problem and must close.

Tech support said they got right into my TDA 200 2.0 with no problem. Using the Unified Tool

They recommended uninstall and reinstall. That was no help.

did they tell you what modem they were using and if it's a USR V.92 what init string are they using.....???
 

No, I will email them and get the details.

Since the last post. I was able to get into the TDE 100 by using a direct CO line rather than going though my TDA100 using a SLC card. I downloaded the new 4.4.1.0 Unified Tool on the btsdealer.com website  No difference.

I figured out the problem and wanted to share.

When installing the new Unified Tool always install 3.0 the the help file, the 4.0 and then the help file.

I unistalled my version of 4.0. Installed 3.0 and the help file and then 4.0 and the help file.

Works perfect including the help.