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How do I record a new prompt for an auto-attendant

How do I record a new prompt for an auto-attendant

How do I record a new prompt for an auto-attendant

I need to re-record a main menue (prompt) for an existing auto-attendant extension 502. This is not the default main menu.  When I use a phone and dial the auto-attendant administration (ext. 999, PW 0000), I only have access to the default main menue (aamenu)  I need access to the new menu (1.wav).  I did not have any option to select attendant 502.  I did not use the play/record extension (101), I used another extension. Was this my problem?  I appreciate any help, Thanks!

RE: How do I record a new prompt for an auto-attendant

I used the play/record extension and it worked like a champ.

Problem resolved

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