Hi there,
Well... i'm getting this error showing in NICE CLS on supervision.
I have one Universe 2 E1 loggers 2 screens...
Integration with Avaya Definity
The recording method is Service Observation/Selective Recording.
Do anybody understand this code? I check the Supervision manual and it's saying the check "channels configuration".
Can this be a problem with the DS1 configuration in Avaya?
The manual explain a lot of config to do on each DS1 that need to be recorded, and because i'm a little far away for the customer i can't check the configurations.
I made all configuration the manual told me on NICE System. I don't put my hand on Avaya.
Well... i'm getting this error showing in NICE CLS on supervision.
I have one Universe 2 E1 loggers 2 screens...
Integration with Avaya Definity
The recording method is Service Observation/Selective Recording.
Do anybody understand this code? I check the Supervision manual and it's saying the check "channels configuration".
Can this be a problem with the DS1 configuration in Avaya?
The manual explain a lot of config to do on each DS1 that need to be recorded, and because i'm a little far away for the customer i can't check the configurations.
I made all configuration the manual told me on NICE System. I don't put my hand on Avaya.