×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Failed to Monitor DSN - Unable to Record

Failed to Monitor DSN - Unable to Record

Failed to Monitor DSN - Unable to Record

(OP)
Hi there,

Well... i'm getting this error showing in NICE CLS on supervision.

I have one Universe 2 E1 loggers 2 screens...
Integration with Avaya Definity

The recording method is Service Observation/Selective Recording.

Do anybody understand this code? I check the Supervision manual and it's saying the check "channels configuration".

Can this be a problem with the DS1 configuration in Avaya?

The manual explain a lot of config to do on each DS1 that need to be recorded, and because i'm a little far away for the customer i can't check the configurations.

I made all configuration the manual told me on NICE System. I don't put my hand on Avaya. :D

RE: Failed to Monitor DSN - Unable to Record

what is the exact error you have on the supervisor? can you put a screen shot?

RE: Failed to Monitor DSN - Unable to Record

is you are working with an 8.9 check the AES for the Tsapi licences.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close