Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Setting up CCR to take message

Setting up CCR to take message

Setting up CCR to take message

I need to set up a CCR so that the incoming caller, after choosing a certain option, gets an informational greeting and then is allowed to leave a message.  The mailbox would not have any physical phone associated, but I would like to to notify one of the actual phones when a message has been left.

RE: Setting up CCR to take message

Which of the Starplus systems are you using, and also the voicemail platform? Most vodavi voicemails do not have "information only" capability, but there are some options.

RE: Setting up CCR to take message

I have the STSe with the flash based VM.

"If it ain't broke, you're not trying" -- Red Green

RE: Setting up CCR to take message

Try this first, access a mailbox (xxx) that is out of the range of stations that are actually installed. In that mailbox go to option 3, (personal options) select 4 for direct transfer, turn on direct transfer. Then on an installed station, program a flex button as 460xxx. In a CCR point an option to mailbox xxx. Record the appropriate greeting in mailbox xxx. You should see the 460xxx flex button lit red when there is a message. Depending upon the actual configuration of your system you may have to create mailbox xxx.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close