When running the Daily Sales Reports/Updates in Sales Order I am asked if I want to pring the Gross Profit Journal. I click yes, but it doesnt print. It also does not print the Daily Recap Reports. I do get the Daily Sales Order Journal and the Daily Transaction Register. I looked under SO-Setup-SO Options and the box is checked to "Print Gross Profit Journals". Searched Google, Mas KB (which sux imo!)but have not come up with the solution. I am new to the industry and work at a small company that doesnt seem to value training classes or spending money for support. You are my last hope! (BTW - others in the company can run the update and print the report - so it is somehow tied to my user account, maybe? Thanks in advance!
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations wOOdy-Soft on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Gross Profit Journal Report - Mas 200 SO 1
- Thread starter MrMigrane
- Start date
- Thread starter
- #3
- Thread starter
- #5
I checked My role permissions. I am admin for this company and all tasks, security events, module options, and ODBC Security options are fully checked for this admin role. Thanks for the info on Sage Talk. I will use it for my next issue. Not sure if I should repost this there.
-
1
- #6
- Thread starter
- #7
Tried this today before running Daily Sales Reports/Updates in Sales Order - Main. Still no luck.
I do get the "Printing Page 1" box for the Gross Profit Journal, but it never spits it out. I dont even get a box for the Daily Recap Reports. Daily Sales Order Journal and Daily Transaction Register open in .pdf form and I can print/save. Hopefully someone will have the needle I am looking for! Thanks for your suggestions, I would be glad to try anymore you may have.
Go Vote!
I do get the "Printing Page 1" box for the Gross Profit Journal, but it never spits it out. I dont even get a box for the Daily Recap Reports. Daily Sales Order Journal and Daily Transaction Register open in .pdf form and I can print/save. Hopefully someone will have the needle I am looking for! Thanks for your suggestions, I would be glad to try anymore you may have.
Go Vote!
- Thread starter
- #9
Yes, I can open the report in Crystal and get the data with F5! Sorry, I wasn't quite sure in your first suggestion where to go to find the report and once the first attempt didn't work, I forgot about this other step. Thanks for not giving up on me and giving me the clue where to find it!
- Thread starter
- #11
I can pull all zeros (as the report has already been run and a new work table has not been populated). So if that is the issue, how can I go about troubleshooting/fixing it? I would like to remind you that I have about 2 whole months working with MAS. I am not well aquainted with it's structure, data tables, procedure calls. Your suggestions are very much appreciated, but more detailed information would be very helpful. I realize the same could be said for my responses.
I would encourage you to post your issue into the Sage Community in case others have answers.
Dawn
Dawn
- Thread starter
- #13
- Status
Similar threads
