×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Gross Profit Journal Report - Mas 200 SO

Gross Profit Journal Report - Mas 200 SO

Gross Profit Journal Report - Mas 200 SO

(OP)
When running the Daily Sales Reports/Updates in Sales Order I am asked if I want to pring the Gross Profit Journal.  I click yes, but it doesnt print.  It also does not print the Daily Recap Reports.  I do get the Daily Sales Order Journal and the Daily Transaction Register.  I looked under SO-Setup-SO Options and the box is checked to "Print Gross Profit Journals".  Searched Google, Mas KB (which sux imo!)but have not come up with the solution.  I am new to the industry and work at a small company that doesnt seem to value training classes or spending money for support.  You are my last hope!  (BTW - others in the company can run the update and print the report - so it is somehow tied to my user account, maybe?  Thanks in advance!

RE: Gross Profit Journal Report - Mas 200 SO

1. What level of MAS are you on?

RE: Gross Profit Journal Report - Mas 200 SO

(OP)
4.20.0.17

RE: Gross Profit Journal Report - Mas 200 SO

1. Check your Role permissions.
2. Since you are on 4.20 this probably means you are current on maintenance which means you should join Sage Talk through the Sage Support web page. You will get a lot more responses there.

RE: Gross Profit Journal Report - Mas 200 SO

(OP)
I checked My role permissions.  I am admin for this company and all tasks, security events, module options, and ODBC Security options are fully checked for this admin role.  Thanks for the info on Sage Talk.  I will use it for my next issue.  Not sure if I should repost this there.

RE: Gross Profit Journal Report - Mas 200 SO

It could be that the report file is damaged.  Can you open it through Crystal?

Also go into SO options, uncheck the box, Accept, then go back in and check it and accept.

Dawn

RE: Gross Profit Journal Report - Mas 200 SO

(OP)
Tried this today before running Daily Sales Reports/Updates in Sales Order - Main.  Still no luck.
I do get the "Printing Page 1" box for the Gross Profit Journal, but it never spits it out.  I dont even get a box for the Daily Recap Reports.  Daily Sales Order Journal and Daily Transaction Register open in .pdf form and I can print/save.  Hopefully someone will have the needle I am looking for!  Thanks for your suggestions, I would be glad to try anymore you may have.

Go Vote!

RE: Gross Profit Journal Report - Mas 200 SO

But can the gross profit journal open in Crystal if you open it from the Reports folder?

Dawn

RE: Gross Profit Journal Report - Mas 200 SO

(OP)
Yes, I can open the report in Crystal and get the data with F5!  Sorry, I wasn't quite sure in your first suggestion where to go to find the report and once the first attempt didn't work, I forgot about this other step.  Thanks for not giving up on me and giving me the clue where to find it!

RE: Gross Profit Journal Report - Mas 200 SO

You actually should not be able to run the report as it is based on a work table.  Perhaps that is the issue?

Dawn

RE: Gross Profit Journal Report - Mas 200 SO

(OP)
I can pull all zeros (as the report has already been run and a new work table has not been populated).  So if that is the issue, how can I go about troubleshooting/fixing it?  I would like to remind you that I have about 2 whole months working with MAS.  I am not well aquainted with it's structure, data tables, procedure calls.  Your suggestions are very much appreciated, but more detailed information would be very helpful.  I realize the same could be said for my responses.

RE: Gross Profit Journal Report - Mas 200 SO

(OP)
Thanks to both dfeller and BigLouie.  See you at the Sage Community as I see you are both active there.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close