I replaced a HD & RAM on a clients PC, reinstalled XP (Home Edition) & upgraded it to SP 3. THe HD crashed but I was able to salvage most of the important folders. After all was done, I asked if there were any other programs he needed reinstalled. He gave me Windows Works Suite 2003 but when I went to activate it, M$ told me it was already registered to another user. He admitted it was a friend's & didn't think anything was wrong. Since he obviously didn't use much of Works, I suggested a few similar but free apps if he needed them. Unfortunately, in my haste to uninstall the Suite, I deleted a needed dll file. Now when I try to boot, I get this error message: Explorer.EXE - Unable to locate component This application has failed to start because Normaliz.dll was not found. Re-installing the application may fix this problem. When I click OK, nothing happens, no desktop icons, no taskbar. I located the file online but have no idea how to install it on clients PC. Any suggestions would be appreciated.
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