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Using crystal reports with mysoft print troubleshoot

Using crystal reports with mysoft print troubleshoot

Using crystal reports with mysoft print troubleshoot

(OP)
Hi,

I'm trying to troubleshoot an error I'm getting when using Mysoft, which requires the Crystal Reports viewer to print tickets created in Mysoft.  I have included a screenshot of the error.
When I go to "Print Work Order", Crystal Reports opens a new window in IE with the problem ticket for printing.  When I click on the printer icon, it opens another window with nothing in it.  
This is IE 7(I have also tried 6), Mysoft version 6.08, and I have tried both Crystal Reports 8.5 and 10.  I know that these pieces of software are outdated, but the group I am supporting is not planning on upgrading anytime soon.  Thanks!  
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RE: Using crystal reports with mysoft print troubleshoot

Will it run within crystal itself rather than in the web viewer?

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