×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

PhoneMail Invalid Extension

PhoneMail Invalid Extension

PhoneMail Invalid Extension

(OP)
We had a recent power outage with our HiCom 150 and Office PhoneMail devices.  The units are back up at this point and functioning, however, the PhoneMail now does not allow me to enable or disable any extensions.  When I go into the Installation Options menu and try to enable or disable an extension, no matter what extension I put, the unit keeps saying "you have entered an invalid extension".  All the previously setup extensions and mailboxes work fine however.  What gives?

RE: PhoneMail Invalid Extension

I have an office phonemail, but I never do anything with it.  The interface looks pretty similar to the regular one I use daily.

If that is the case you probably need to do a backup system, down phonemail, and then do a fixup database.  The database may be corrupted from the power outage.

 

RE: PhoneMail Invalid Extension

(OP)
I did find one thing. If the extension already has a subscriber mailbox enabled, when you go to the option to enable/disable the extension you get the "invalid extension" message.  If I disable the subscriber mailbox first, then I can go back and disable/enable the extension.  However, this did not fix the issue for the 2 latest stations I am trying to set up... maybe I have hit a limit of somekind...

RE: PhoneMail Invalid Extension

(OP)
Does anyone know the number of subscriber mailboxes an Office Phonemail (2 port running version 1.03) supports?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close