Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

GW 6.5 Crashing when scrolling Address book

GW 6.5 Crashing when scrolling Address book

GW 6.5 Crashing when scrolling Address book

Hi, I've looked in the past forums but haven't found anything specific to my problem.  We use GW 6.5 and I have always been able to plug in a single letter and scroll down when addressing an email in any address book.  For the past 7 months it still accepts 1st letter but locks up upon scrolling and shuts entire GW down...losing all content of any current draft email.  Any ideas whats causing the prob? Thank you (ps this happens using the keyboard - which I use - but our IS now tells me to use mouse as it doesn't happen then - I don't tend to use mouse when emailing, but I can adjust.)  Ideas?

RE: GW 6.5 Crashing when scrolling Address book

I have seen oddities when there is a bad address in a personal or FC address book.  You could try exporting them and re-importing.

RE: GW 6.5 Crashing when scrolling Address book

Thank you for responding! Could you explain abit more about what 'bad' means..does it mean addresses no longer used or blocked or ?   I have 100's so b4 I re-do the entire list I thought if I could narrow it down some  Thank You again.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close