×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

CLS Flags S ?? Inf002

CLS Flags S ?? Inf002

CLS Flags S ?? Inf002

(OP)
Hello. Well sometimes i'm getting Status Inf002. I know what the status means but i can't find the solution.

It's not always... some of the calls receive status Inf002 and the time to through five hours.

I use a Avaya S8720.

Ohh... and all the calls that has Status Inf002 have the CLS FLAGS "S".

What means CLS FLAG "S" and "T S"?

RE: CLS Flags S ?? Inf002

inf002 is when a call recahes its max open call duration a registry setting under callsrv on cls,interaction server.

s- segment
ts-transfer segment

What recording solution are u using?

RE: CLS Flags S ?? Inf002

(OP)
I have this problem on 3 Sites.

All of then is Total Voip Recording (dhcp).

One site have integration with Avaya Aes.
The second with Avaya CT.
And the last have integration with Hipath_Cap.

It's not all calls. It seens that i'm not receiving the End Call flag.

I asked for the CTI logs. I'm waiting then to compare, but i don't know if this is the problem.

RE: CLS Flags S ?? Inf002

there is an option in infolink called "handle missing end/transfer event" When you check this it will also monitor the switch's call id and if you don't receive a cti end event but the call id changes it will treat this as the end event.

When I was born I was so suprised I didn't talk for 18 months
 

RE: CLS Flags S ?? Inf002

(OP)
biglebowski tu for your reply...

where i find this option?

It's a configuration on CTI or in CLS?

RE: CLS Flags S ?? Inf002

(OP)
Well... by seeing the logs of the integration client the cls is not receiving the STOP CALL.

So, this is a problem with the CTI.

I will try to find a solution for this problem and i post here.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close