Word Recognition
Word Recognition
(OP)
I am new to NICE and we heavily use the analytical portion on NICE. My problem is that it is still recording all calls, but the word recognition has quit working. Any help would be greatly appreciated.
Thanks
Thanks
RE: Word Recognition
If they are running I would restart them.
RE: Word Recognition
RE: Word Recognition
When I was born I was so suprised I didn't talk for 18 months