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hunt group won't ring

hunt group won't ring

hunt group won't ring

On and NBX 100 I have a hunt group that doesn't ring at the devices included in the group.  When you call it never goes to voicemail even though I have an extension specified in the  'call coverage'.   What am I doing wrong?


RE: hunt group won't ring

1. make sure that at least 1 phone is logged into the group and online.
2. set the group as a calling group not linear or circular.
3. set the per device timeout to 24 (4rings)
4. set the total timeout to 24
5. set the call coverage to 500FAAAAA4#ext#*F replacing ext with the extension of the VM you want the call to be sent.
6. test by calling the extension of the HG ie 4004 or 404...

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