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Ldk call centre software

Ldk call centre software

Ldk call centre software

need help on call centre software for ldk series pabxs.Does it support call cntre applications like avaya,intertel and cisco.

RE: Ldk call centre software

Hi Petros

If you enable the TAPI license on the LDK-50/100/300/300E(600) it is possible to run a TAPI (third part) session.
LG-Nortel provides a PC program (Tapi Service Provider).
You need to add an Call Centre Apllication program yourselves.
So, LG provide only the TAPI gateway (PC program and license). The TAPI program must run on a PC connected by LAN to the LANU board of the LDK PBX.
A free ware program "phone.exe" can be found on the internet. This program is useful for testing the TAPI gateway.

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