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Visio Crashing! Help!

Visio Crashing! Help!

Visio Crashing! Help!

I am developing a visio document for my clients. The document is fully automated. There are actually very few drawings that exist on the pages.
One particular page, generated a view of the network Rack they click on.

When this page is generated and loaded everything seems to be fine.

However, if you move the mouse wheel in any direction, Visio crashes.

It only does this on one page. All other pages you can scroll all day long.

This does not happen on my PC or one other client's pc either.

So far it does crash on more pcs than not however.

Also worth mentioning, is that if you make any change to the page once it has loaded...

ANY change at all. Whether it be an option under tools, or the text of a shape, or even
the location of a shape...You can now start using the mouse wheel without crashing.

Weird, huh?

RE: Visio Crashing! Help!

Wild guess: Whenever you do ANY change at all, the focus changes, i.e. the control/point on the screen your mouse cursor currently resides.

After the page is loaded, I suppose, the focus is on some control, where rolling your mouse wheel equals browsing up/down through some list that is either visibly on that control or somehow hidden behind it.
This would mean that on most PCs, rolling the mouse will yield in an invalid list value, while on other PCs it would not be an invalid value.

Hence the crashes.

Does that ring any bell?


"We had to turn off that service to comply with the CDA Bill."
- The Bastard Operator From Hell

RE: Visio Crashing! Help!

I already submitted this to Microsoft. They are hoping to have a hotfix for it very soon.

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