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Printing in Visio crashes system

Printing in Visio crashes system

Printing in Visio crashes system

(OP)
Here's an odd one.  When I print a Visio document, or any document that has one of my Visio documents embedded (either as a Visio object or as a picture) my computer crashes (Blue screen of death).

The history of my system is:
1) Installed and worked with Visio for Enterprise Architects 2003 for several months.
2) Installed Visio 2007 separately
3) Developed one Visio file in 2007 with 6 tabs

That's when the problem started.  That Visio 2007 file, or any derivative of it, crashed my system on print.  Other Visio files were ok for a while, but now more of them are causing the collapse, including some older files that were saved as pictures in Word documents over 6 months ago (the page with that Visio pictures causes a crash when printing).

Any thoughts would be very appreciated.

RE: Printing in Visio crashes system

I too have experienced this blue screen of death while printing in visio. But only when i tried to cancel the printing. If i dont try to cancel, i have no issues.

RE: Printing in Visio crashes system

I had the problem and did find a fix, There are 2 options, install XP-SP3 or the following patch for SP2, The path can be found under Microsoft Knowledge base article KB935843

RE: Printing in Visio crashes system

Visio really puts the printer drivers to the test. Make sure you have the latest printer drivers.

John...   Visio MVP - Visio.MVPs.org

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