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Route incomming call

Route incomming call

Route incomming call

(OP)
I have got a hicom office point 150 pbx. And almost everything works. But i have got 4 numbers but al of the numbers ring on station 11.

how can i route the external numbers to a diverend station number.

RE: Route incomming call

If it works similar to the OfficePro you just go in to the trunking parameters for each trunk and give it a ringing destination (extension number).

RE: Route incomming call

(OP)
thanks for your answer. i use HiPath 3000 Manager E but i cant vind this option. is there someone ho nows HiPath 3000 Manager E. thanks

RE: Route incomming call

In Manager E, you go to Incoming Calls, Ringing Assignment per Line, and then enter your day extension and night extension for the calls to ring in on for each phone line.

It can be a single extension, hunt group, etc.

RE: Route incomming call

(OP)
Thanks but by ringing assignment per line there you gan assign a isdn line to a phone station. but i want to assign the phone numbers to each station.

I have got 2 isdn line but i got 4 phone numbers. Just like you can assign by Routes. but by routes you can't assing them to a phone station.
 

RE: Route incomming call

I'm sorry.  I don't know that much about ISDN BRI.  I've used a few of them here to connect ISDN modems, but I've never connected them to a switch and tried to access the A and B channels on them.  I know they have 2 phone numbers.

When I hook my ISDN PRI up to the switch, each of the 23 channels gets it's own trunk number.  Are you sure those 2 ISDN lines are not splitting into 4 trunks that you can send to whatever station you want?

RE: Route incomming call

(OP)
No i got 1 isdn line white 2 trunks. And i can have 2 phone calls at the same time. but i have got 4 PABX numbers. and i can make 4 trunk groups but. I cant give the stations a PABX number.

Maby its something white the DID

RE: Route incomming call

Oh, so you are saying that you have DID coming in on an ISDN line.  You have 2 channels (trunks) and 4 DID numbers assigned to you?

In that case, the first thing you need to know is how many digits are being sent to you by your provider.  Commonly you may see the last 3-digits of the number, the last 4-digits of the number, or the full 7-digits (not as often) of the number.

If the station configuration is the same as the 150 Pro I have, there are 2 boxes for the extension number, then the name, then the status, device type and port listed for each station.

The first extension box is for the number you dial to reach that phone from inside, and is the phone's "official" extension.  The 2nd box is the DID number for that phone.  This is where you put the digits sent by your provider for the outside number you want to ring on that phone.  Each of the 4 numbers you have can only be used once - so you will have 4 extensions that can be called from outside directly (which is wierd, because the numbers typically come in blocks of 20).

Here is a line from my station configuration.  My inside and outside numbers match, so you will see the same number for extension as it is for DID.  It does not have to be this way, but it is less confusing to the users if you match your extension numbers to your DID block.  I am receiving 4-digits from my provider, which also matches my extension numbers which are 4-digits.

6712    6712    Main Lab         optiset E basic    Standard    SLMO24  10 - 7 Master


Hope this helps you a bit.

RE: Route incomming call

(OP)
Thanks for your great answer. I will ask how many digits i receiving in the nederlands. but i got one quastion. is it nesseseri to confugirate the the protocol setting to for the isdn line to receive the PABX numbers.

I use EDSS1 protocol

RE: Route incomming call

In the Netherlands you'll receive 9 digits.

Goto;

Lijnen > Richtingen >

Fill in at International 31 at National 20 for A'dam 40 for Eindhoven. And at Abonnee nr the first digit "1" if your number is 020 1 2345678 and the last 5 or 6 numbers have to be filled in at "Toestellen" then in the kollum "doorkiesnr"

greetzzz..Bas


___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

RE: Route incomming call

I'm sorry, I don't know the protocols in use over there, and I don't use that type of ISDN.  I am using ISDN PRI and am using 5ESS for the protocol.
 

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