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AR Remedy Macros

AR Remedy Macros

AR Remedy Macros

(OP)
I need to set up a macro to query against the same group of 3 fields containing different values so that all results from each group are displayed at the same time. I also need to add a variable date range to this.
My code is as follows
'Status' >= "RESOLVED" AND   (  ( 'Support-Region' = "UNITED STATES" AND 'Support-Desk'  = "US-SAP" AND 'Support-Group' = "SAP CORE TEAM%" )  OR  ( 'Support-Region' = "ASIA PACIFIC" AND 'Support-Desk' = "SAP" )  OR ('Support-Region'  = "EMEA" AND 'Support-Desk' = "EMEA-SAP" )  OR  ( 'Support-Region' = "GLOBAL" AND 'Support-Desk' = "SAP" AND 'Support-Group' = "FINANCE" )  )  AND  ( '536870922' >= "$RESOLVED TICKETS START DATE$" AND '536870922' <= "$RESOLVED TICKETS ENDING DATE$ 11:59:59 PM")

When I run the code I get the following error
Format of date or time value is not recognized.: position 430   (...TS START DATE$"^ AND '536870922...) (ARERR 1590)

Can anybody help me resolve my date format problem?

RE: AR Remedy Macros

(OP)
cancel this question. I found out that the error was caused because I was trying to run this before I started recording it as a macro

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