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adding phone 2nd time

adding phone 2nd time

adding phone 2nd time

On a v3000 system I realized that I wanted a certain phone to have a different extension number.  I deleted the phone but when I try to re-add it says the mac address is already in use.  How do I deal with that?


RE: adding phone 2nd time

When you look at the system, The extension is held in 2 different places.  It is under user configuration and under telephone configuration.  If you deleted the user, you will probably see the telephone listed as *** under telephones.  Go to the telephones sections and remove the *** device that matches the mac address of the phone.  The phone should rediscover then.


RE: adding phone 2nd time

Thanks Chris, I'm sure that will do it.


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