×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

CRM Contacts NOT syncronizing

CRM Contacts NOT syncronizing

CRM Contacts NOT syncronizing

(OP)
This was working yesterday, but now it doesn't.

My user ID has 2 contacts created in CRM.  I have the sync settings set to Contacts and the local data I have set to Owner=CurrentUser.

When in CRM, I click on My Active Contacts and the 2 are listed.

However, when I syncronize, nothing is imported into Contacts.  

On another user's computer, I imported the contacts from Outlook into CRM as that user.  CRM can see all the contacts fine.  The first time it sync'd EVERY contact was copied to Outlook (therefore duplicating EVERYTHING) so I had to delete everything and re-import into the Outlook Contacts.

Now, nothing syncs.  If I have no contacts in OUtlook, nothing is added from CRM.

What's the issue?  The only difference is adding the update rollup 2 yesterday.  

RE: CRM Contacts NOT syncronizing

You ever get by this (wow - missed this in Feb - sorry)?

I THINK when you upload things the Owner is who uploaded them.

We got around this a different way.  We used the customization features in CRM...

First we created a bit field call 'OL_SYNC_TO_LUVSQL' (and one for each user) in both the account & the contact.

THEN we put that on another tab for the Accounts and Contacts.  

Next their local data group was set where they were the owning user OR OL_SYNC_TO_LUVSQL was true.

Seems to work pretty well - then when we have CRM users leave - we can add a new field to the DB through the CRM panels

make sense?  I hate it when people answer old threads - so sorry if this annoys more than helps.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close