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How to set up network printer in imac

How to set up network printer in imac

How to set up network printer in imac

(OP)
Hi all,
I'm totally new to macs and I'm wondering how to set up a printer that's on a peer network (all other machines are pc's).

I guess I'm not feelin' the love from Apple here--I'd always heard that everything on a Mac is a snap and my grandmother could set them up.  But I looked under Utilities, where I'd read on Apples help that there's supposed to be a printer utility, and there's nothing.

However, if I go into a document and try to print it, *then* a print dialog comes up where I can add a printer--but I click the + sign to 'add printer', and the list is empty.  I can find nowhere to add even a local printer, let alone a networked one.

How can I accomplish this?
Thanks,
--Jim

RE: How to set up network printer in imac

(OP)
Yeah...about that...

I have no idea and have no idea where to find that (!).

It's a 20" iMac (I guess the mac world stratifies machines by monitor size?)  that was purchased about 3 months ago.  I'd assume it's got whatever the latest os was then...10.5 Leopard is my best guess.  I'm not near the machine now so I can't check.

I really am puzzled by this machine because I'm so used to PC's, and I'm like a blind man trying to feel his way around.
--Jim

RE: How to set up network printer in imac

Most things are set up via Apple/menu/System preferences.

Go to that, then Print & Fax and click the Set up printers button.

You should take a look at all the System prefs as that is where you set up everything.  Since you have pcs, you'll want to go to Sharing so you can activate Windows sharing.

To find all info about the machine, go to Apple menu/About this Mac. Click the More info button to get ALL info about the machine.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

(OP)
jmgalvin,
Thanks much.  There is no "windows Sharing" in system preferences that I can see.  There is Printer sharing, and File sharing, and they're both activated.

The os is 10.5.1 btw.  

When I go to Printers & Faxes, and click the + to set up printers, an empty list comes up with the 'add' button greyed out.

Where do I go from here?
Thanks,
--Jim

RE: How to set up network printer in imac

In OSX 10.4.11, under Sharing I see Windows Sharing.   You don't have that?

RE: How to set up network printer in imac

(OP)
pentode,
No, here's the list I have:
Screen Sharing
File sharing
printer sharing
web sharing
remote login
remote management
remote apple events
xgrid sharing
internet sharing
bluetooth sharing

File sharing and Printer sharing are checked.

I also downloaded from HP, the drivers for the printer I'm using, an HP officejet L7500, the drivers for Mac OSx.  When I went to run the installer.app, a dialog came up, and then asked if I wanted to join the HP customer improvement program.  It had Yes and No buttons, and I first clicked NO, then nothing happened--the install didn't continue.  So I then figured they're forcing me to join this thing, and I tried Yes.  Still nothing

My reason for installing the drivers on the mac was that I'd hoped that the driver install program might have a dialog that prompted me to put the shared printers name in, but of course I never got that far.
--Jim

RE: How to set up network printer in imac

When you go to the Print & Fax preferences panel and see nothing have you tried clicking IP Printer?

You can then specify the IP address of your printer or the print server to which is attached.

You may also need to be logged in with an Administrator account to do this.

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RE: How to set up network printer in imac

(OP)
Foamcow,
I didn't see an option for IP Printer, but I'll check again.  I have to think I would have tried that if I'd seen it though.  I'm not sure if I'm on as administrator...

Some backstory--this is a client's network that I've been working on.  They got an iMac on my recommendation--with the caveat that I may not be able to support it fully--but that my inexperience should be offset by my (so far incorrect) assumption that it would need less support than PC's.

So he put the machine together and got it booted, but his name is the only user (aside from guest) that I see in the the permissions list for file sharing.  Is there a 'default' admin user/pwd, such as root/root that imacs come with out of the box?

FWIW, when I installed (that is--attempted to install) the HP drivers, it asked for credentials, I put in his name and pwd and it continued without a credential error (though later in the process that install locked up)..

So could the reason the HP install failed was due to his user not having correct permissions?  And shouldn't the credentials dialog have notified me immediately if those creds didn't have the access rights to do the install?

Thanks for any more help on this,
--Jim

RE: How to set up network printer in imac

I'm on osx 10.3 and 10.4

I'm assuming you're connected to network via ethernet and not wireless.  The first thing to do is figure if the network is working at all.  That would mean can you connect to the windows machnine (s) and can they connect to the mac.

Try going to system prefs/Network. From the Show Drop down, pick network port configurations.  Make sure that most are checked, like ethernet, airport, etc,

Go back to Show drop down and pick built in ethernet.  Then click on the Appletalk button and check Make Apple talk active.

Go back to Show drop down and pick Network Status, Make sure that it shows you're connected.

Then go to sys prefs/sharing and see if Windows sharing is available.   If not go to Help manu and search for windows sharing.

The above is assuming that the printer is connected to a windows machine and shared.

One thing to try, you might try plugging the printer into the mac and see if it shows up.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

Quote:

So he put the machine together and got it booted

You sure this is an iMac? What exactly needed to be 'put together' (other than plugging they keyboard in - assuming it's not the bluetooth version).

Look in the users preferences panel. You should see the accounts set up on the machine and whether they have admin powers. Since you say there is only 1 account, it's most likely got admin powers. Once you have things sorted re this printer I'd advise changing that. Set up an admin account and give the regular account normal privs. Tell your client not to use the admin account on a day to day basis.

The network browser in the printers prefs panel should pick up any printers on your network. Mine picks up the 5 we have here plus their respective queues on our Small Business Server.

As was said, check the network connection. How are the printers attached to the network?

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RE: How to set up network printer in imac

Sorry, that should have been the "Accounts" preferences panel, not Users.

Another caveat is that I'm using 10.4.9 and not 10.5 as you said you were using.

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RE: How to set up network printer in imac

(OP)
Hi,
Yes network is fine, I get internet and can move files between the PC and iMac, and all the other PC's show up in the finder window, and I can dbl-click and browes the PC's files.

BTW, it is an Imac, all he had to do was basically plug it in, it's all contained in the monitor.    But what I was getting at there is that I don't know what dialogs he came across during the first bootup that may have asked to set a root pwd, and how he set up his username.  But it does appear that his username has admin rights.

The printer is physically connected to one of the WindowsXP (Pro sp2) machines.  In the XP machine's Printer Sharing tab it has a button for 'additional drivers'.  There is no mac shown, just a bunch of different windows options (Itanium, i64, alpha, win9x, etc.).  So that's why I attempted to run the HP drivers for Mac...thinking that if I ran that on the Mac it might do some magic.  

I wanted to also run the Mac drivers-install on the pc (thinking that it would add Mac to the 'additional drivers' tab) but it was a .dmg file which the PC didn't recognize.

What's odd is that in the printer list--the dialog that comes up when I click the plus sign in the printers/fax dialog--everything is greyed out.  There is an 'Add' button--greyed out.  The list itself doesn't let you put the cursor in any line to hardcode an IP or printer sharename.
--Jim

RE: How to set up network printer in imac

The first username and password he entered is essentially the root user.

RE: How to set up network printer in imac

(OP)
Yes, I checked in Accounts and for his username he has the box 'allow this user to administer the computer' checked.

But still no visibility of the printer.  I did see as I was poring through the Apple help site that there was something about having to add a printer to a 'printer list'.  I assume this is that list that comes up when I click the plus sign on the printers & faxes dialog.  Is there a way I can manuall edit that list?

I really want to avoid the workaround that I saw on an Apple site--I believe it was for older OS, like 8.0--but this had a bizarre and complex dog & pony show of linking Postscript emulators and it had this visio diagram that looked more complex than a cpu circuit diagram.  I'm really hoping that's no longer necessary...
--Jim

RE: How to set up network printer in imac

When you click the add printer button, you should have a drop down at the top on the next window.  Click on it and look for Windows Printing.  You might have to set some other things, depending on the printer itself.

In finder go to Help and search "windows printer sharing".  That will give you further info.

Again I'm on 10.3 and 10.4 but Apple usually doesn't change basic setup things much between versions.

The username/password that the users entered when first setting up the machine will be the administrator account.  Don't confuse "root" with "administrator" on mac.  A root user is ONLY for hardcore OSX or Unix geeks setting up real fancy stuff at the deepest system level and requires several steps, via NetInfo manager, to even set up - to preclude people from totally screwing things up.  All you need on Mac is administrator.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

Here's the result of checking "windows printer sharing" from OSX Help.

From this result of the search:  Setting up to print to a printer shared by a Windows computer via SMB

    1     Open System Preferences and click Print & Fax.
    2     Click Printing, and then click the Set Up Printers button.
If the printer already appears in the Printer List, select the In Menu checkbox to add it to your list of available printers. You'll see it in the Printer pop-up menu the next time you print.
    3     Choose Printers > Add Printer.
    4     Choose Windows Printing from the top pop-up menu, choose a network workgroup from the pop-up menu that appears directly below it, select a workgroup from the list, and click Choose.
Any Windows printers in the network you've chosen appear in the Printer List.
    5     Select the printer in the Printer List.
    6     To use printer-specific features, choose the item appropriate for your printer from the Printer Model pop-up menu, then select your printer in the Model Name list.
IMPORTANT: Be sure to choose the correct printer model for the printer you're using. For more information, see the documentation that came with the printer. If you have an HP PCL compatible printer that is not listed in the Printer Model pop-up menu, choose the printer model that most closely matches your printer. For a list of compatible printer models you can choose if your printer isn't listed, go to http://gimp-print.sourceforge.net/p_Supported_Printers.php3.
    7     Click Choose.
The printer appears in the Printer List as the default printer (in bold type). It also appears in the Printer pop-up menu when you print a document.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

(OP)
jmgalvin,
Ok...I get lost on step 2.  I go into System Preferences and do Print & Fax.  In that dialog that comes up, all I see is a window on the left that say's "Click + to add a printer or fax", and on the right a window that says "No printers selected".  

Then there's the plus sign below (to add printer or fax) and a dropdown for "Default Printer" and "Select paper size".  There is nothing else there like "Printing" or "Set up Printers"

The dropdowns are empty, and clicking the + sign leads to that empty list with the greyed out 'Add' button.
--Jim

RE: How to set up network printer in imac

Click the + button and see if you get a window headed something like Printer browser - with no printers listed. If yes, clcik on teh More Printers button at bottom.  The next window should have the top dropdown where you can select Windows sharing.

Sorry, but I had copied from my 10.3 machine rather then the 10.4 one so that's the difference - hopefully the same 10.5.  

Again, just go t mac help and search for "windows printer sharing" for more info and help.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

(OP)
jmgalvin,
Thanks...but that's where it stops--that dialog that comes up when I click the + button is completely greyed out.  There is an Add button, but it's dead, so are the empty list items, it's as if it's just a picture of the dialog box, I get no control over it whatsoever, except for the close/min/max buttons.

Is there a right-click menu or a ctrl-key combo that might bring up something, or could there be a dialog hidden behind that or invisible?  I've move that dialog out of the way because I've seen (in the pc world) where a dialog box might get hidden behind the dialog that called that box.  
--Jim

RE: How to set up network printer in imac

First, make sure the Printer is turned on and you're connected to the Win network.

Again, when I get the Printer Utility SEtup window, it has a  More Printers button at the bottom - to the left of the Add button and that has to be clicked to get to the next window where you get Windows printing on teh dropdown


When you click the + button you Printer Setup Utility should become the active program - it's named next to the Apple menu icon.  If yes, click the Help menu and see Printer Utility Help.  Then click on the See All printer Utility topics link.

Again, when I get the Printer Utility SEtup window, it has a  More Printers button at the bottom - to the left of the Add button and that has to be clicked to get to the next window where you get Windows printing on teh dropdown

In the topics, look for Connecting to a printer shared by a Windows computer via SMB/CIFS.

We're missing something here in communication and it could be a slight interface difference between 10.4 and 5.



Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

(OP)
I get none of that--when the printer list comes up, *all* menu items are greyed out--it's as if that dialog is globally modal and nothing else is available.  Even the System Preferences menu list is all grey when that dialog is up.  

And the only things within that dialog are:
At the top, a two column list of "Printer Name" and "Kind", with just the headings and no data in columns, not even empty column cells, just a pure white area below those two headings.

Then at the bottome of that empty list are 3 listboxes:
Name:
Location:
Print Using:

The "print using" is a dropdown, but since the entire dialog box is disabled and greyed out, I can't even see what would be in that list.  And of course the final thing is the the Add button--again--greyed out.
--Jim

RE: How to set up network printer in imac

Did you read the Help?

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

(OP)
Yes I did.  I was almost just like the paragraph a few posts above.  It mentioned the same buttons and items that simply don't exist here.

I just now went to update the OS to 10.5.2, so I'll see if that changes things.  I'm not at the computer, I'm doing this through logmein.com so hopefully I'll be able to reconnect after the restart,
--Jim

RE: How to set up network printer in imac

(OP)
Ok...I upgraded to 10.5.2, and still the same.  That printer list is just a disabled window.  I think that's the crux of the problem.  I should see other buttons or at least have something on that dialog enabled.  It's just a dead window, period.


 For kicks I went to sharing and enabled SMB, which, from looking at the help, appears to be the protocol for printer sharing.  Still nothing.

The printer model is not specifically listed in that gimp ghost driver list, but on HP's site they do have a mac driver for that printer.  

Yet as I'd said earlier, attempting to install this driver results in the setup doing absolutely nothing.  It doesn't hang, it just asks if I want to join the customer improvement thing and whether I say yes or no, it just goes back to the previous install dialog with the Install button highlighted, but nothing's happening--no disk activity, no status bar, it's as if it ignored everything completely.
--Jim

RE: How to set up network printer in imac

Since the machine is new, it's covered by free Apple telephone support.  It might be time to call.  I really have no idea what you're seeing.

If you're tring to do this, with no mac experience, over a web connection, I'd guess that might be a problem.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

Out of interest is there a padlock icon on the bottom of the printer window? If so, is it closed or open?
If it's closed, click it and enter the admin password.

Other than that, I'm stumped as I've never seen a greyed out window like you are talking about. My bet is it's something pretty simple though - our minds are too highly trained winky smile

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RE: How to set up network printer in imac

(OP)
No, that's unlocked.  I had even locked it and re-un-locked it just in case it needed to cycle through the lock/unlock state to get 'unstuck'.  

An odd thing--there was no Printer Setup.app in the Utilities folder.  There was the Printers & Faxes thing in System Preferences, but I've heard they're different.  I did find the printer setup.app in library/system/core services folder.  I dbl-clicked it and it just blinked but never opened.  FIguring it might be like PC's where the app often has to be in the same folder as it's .dll's, I copied the .app file to the Utilities folder, and it did the same little blink but never opened.
--Jim

RE: How to set up network printer in imac

No, you should just do it via the preferences panel for printers and faxes. Unless this has been changed in 10.5

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RE: How to set up network printer in imac

(OP)
Here's what the problem was:
I'm new to Macs, and have no idea about the little idiosyncracies of the design of mac dialog boxes, etc.

Well, there's a little flat oval in the upper right corner of dialog boxes.  

It would appear that that is the button that means:

"Ok, now that you're in a dialog box--by default I'll assume you want to just sit here and look at the pretty dialog box and do nothing at all.  But on the odd chance that you actually want to DO something, click me and then and only then will I show you the MENU of what you can do"

That dialog box that I thought was disabled simply had it's menu hidden by that seemingly innocuous unidentified little oval.  Clicking on it revealed the menu of adding printers, etc., and in less than a minute I was printing.

So all along, that was it.

--Jim


RE: How to set up network printer in imac

(OP)
BTW...Thanks everyone for your help and sorry about the wild goose chase,
--Jim

RE: How to set up network printer in imac

I don't think that's a default setting.
I didn't even know it did that and thought it was a roll up or window shade thing.

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RE: How to set up network printer in imac

Yeah, somehow someone set the view in Sys Prefs to Hide toolbar.  The default is to show things.

jsteph:  If you launch System Preferences and go to the View menu, you'll see Hide Toolbar or, if that had been clicked, Show Toolbar.  The little oval thingy overides that setting when wanted.   Somehow somebody must have picked hide toolbar.  The default is Show.  Most people don't even know that the show/hide exists.

Using OSX 10.3.9 on a G4 & G5

RE: How to set up network printer in imac

(OP)
Thanks very much, I'm going to reset that to Show,
--Jim

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