Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Our outsourcer is using Peregrine Non-flexable

Our outsourcer is using Peregrine Non-flexable

Our outsourcer is using Peregrine Non-flexable

Our Outsourcer is using Peregrine (they are one of the top 6) and is forcing us to use this system.

We are amazed that it does not support attached files and they claim we can't attach files to tickets as this is not a supported function?

Can anyone comment


RE: Our outsourcer is using Peregrine Non-flexable

It is possible to attach files, but it's often not a good idea due to how they are stored.  We have a seperate system built that handles the attachments externally.  Sounds like you need to be beating on your outsourcer a little harder or finding a new one.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close