Anyone not happy with Peregrine?
Anyone not happy with Peregrine?
(OP)
Hi all,
I would like to know in which cases you beleive Peregrine needs updating. Any pitfalls? Any weeknesses?
I would like to know in which cases you beleive Peregrine needs updating. Any pitfalls? Any weeknesses?
RE: Anyone not happy with Peregrine?
On the other hand, I also have been trained in BMC Remedy and have had some exposure to other tools.. Service Center is by far the most powerful tool around in my opinion.
What happens when Service Desk and Service Center are merged in release 7.0 should be interesting...
RE: Anyone not happy with Peregrine?
It's basically SC 6.3, and most of the additions beyond 6.2 are enhancements to support functions that SM had that SC did not. Some of those enhancements are pretty cool stuff.