Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Rugged VoIP Handsets

Rugged VoIP Handsets

Rugged VoIP Handsets

Researching options for my company's near-future VoIP implementation. I've searched for some type of ruggedized wireless handset (ie. to enable warehouse managers to roam) and have not come up with much. Conditions are not exactly harsh but would like a unit that could survive a 5-6 ft fall. We haven't decided on a specific VoIP vendor so we're not yet tied down to a specific one. Can anyone comment on any wireless handsets they have experience with?

RE: Rugged VoIP Handsets

Spectralink make some wireless IP sets. I am not sure how durable they are. There are also Duraphone phones that are covered in rubber. They are analog though. there are also alot of DECT systems out there. i think it will make a difference what phone system you are going to use.

RE: Rugged VoIP Handsets

Well if you decide to go with Nortel to support your VoIP, there BCM platform supports both Digital Mobility and WLAN Handsets.  I know the Digital Mobility is designed specifically for warehouse type usage.

What doesn't kill you only makes you stronger.

RE: Rugged VoIP Handsets


Ascom has a ruggedized VoIP handset. It's called i75 and its a part of their 'freenet' offering.

Check out http://www.ascomwireless.com/

RE: Rugged VoIP Handsets

Spectralink (now owned by Polycom) has the best and most reliable system. They guarantee a fall of 12ft and they boast of the most rugged phone on the market. Spectralink can mimic any phone sytem brand features including voicemail alert. You can implement them as proprietary antennas or use IP sets that use wireless adapters.

I also have service experience with ASCOM and I do not care for the voice quality or the ease of function. I don't know if the i75 is any better since I have not used that particular model.

RE: Rugged VoIP Handsets

As I am biased I will not tell you which phone is the best. But I will give you some facts:

The protection classification (http://en.wikipedia.org/wiki/IP_Code) for the
for the i75 is IP64. (http://www.integratedwireless.com.au/servlet/Display?p=338)  

The i75 is the only VoWiFi phone with Cisco(R) Compatible Extensions (CCX) v2 Approval. (http://findarticles.com/p/articles/mi_m0EIN/is_2006_May_30/ai_n16420111)
And it works in many other systems such as Trapeze, Meru and Aruba.

The i75 has won awards such as VoWLAN Nordic Award for "Best VoWLAN telephone" when put up against competition such as Spectralink, Cisco etc.

As a insider I can also tell you that the development of new functionality is still ongoing and there are several new features being added with next software release.

RE: Rugged VoIP Handsets

Thanks to everyone for their responses. In the end, our choices were narrowed by the solution provider we decided to go with. Since a few of you recommended Spectralink, I feel the selection was not a bad one. However, the system has not yet been implemented so the jury is still out.  

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close