which of them is expensive? recording an e1 or 24 extensions
which of them is expensive? recording an e1 or 24 extensions
(OP)
Hi,
DOes anybody help for a comparison of prices? Card for an extension recording or card for a PRI recording?
Which one costs much for single-card configuration in Nice application?
DOes anybody help for a comparison of prices? Card for an extension recording or card for a PRI recording?
Which one costs much for single-card configuration in Nice application?
RE: which of them is expensive? recording an e1 or 24 extensions
Extension side you get the advantage of recording internal calls. Finding calls if you have no CTI integration is typically much easier on extension side than trunk side (there's more chance you'll know which agent a customer spoke to and search on the extension that agent used (assuming non free seating) than what trunk a call was taken on).
Unfortunately I can't help with costs as I'm more technical but typically trunk side is cheaper when trying to record a larger number of extensions (most sites will have less trunks than extensions) but typically trunk recording requires some sort of CTI integration.
RE: which of them is expensive? recording an e1 or 24 extensions
When I was born I was so suprised I didn't talk for 18 months
RE: which of them is expensive? recording an e1 or 24 extensions
Thanks anyway.