Remote access can be done to the ipLDK-24's internal ISDN2 (BRI) modem or the analogue modem, if installed.
Also you can install an ADSL and connect to the ipLDK-24 throgh a router.
Onsite you just use your laptop and connect throgh your browser to the ip address of the ipLDK-24 (Nexer).
An userID and password is required to connect to the Nexer.
So, for this product no special program is required to connect to the Nexer.
///doktor