Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Unable to add new extensions to CTI

Unable to add new extensions to CTI

Unable to add new extensions to CTI


Iam getting failed extensions when i add the new extensions to the CTI server , nice is 8.9 version. Please any advices !!

RE: Unable to add new extensions to CTI

what pbx do you have onsite. what error do you recieve on driver running on cls. do you have a nice group on tserver and have you added device to group. how many licenses do you have to monitor have you exceeded?

RE: Unable to add new extensions to CTI

I have the enough licences and i am using the avaya s8700 pbx, how to add the new extensions to the devices please let me know

RE: Unable to add new extensions to CTI

have you configured the phone? I know on a meridian you have to tell each phone that it is going to be monitored

It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.

RE: Unable to add new extensions to CTI

I assume you are using avaya ct? if so then there should be a security database for NICE configured in it.  All devices need to be added to Avaya CT and then added to the NICE security database.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close