Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

busy greeting AND call waiting on a tva-200

busy greeting AND call waiting on a tva-200

busy greeting AND call waiting on a tva-200

just installed a tda-600 running 3.1 using pri23 card and a 4 port tva-200.  The customer wants to utilize all three greetings in the personal mailboxes. The no answer greeting would play when the user is in the office but does not answer,  the busy greeting would play when the user ignores the call waiting tone, and the after-hours greeting would play when the user enables an "out of office" button.  As far as I know the after-hours greeting will only play when the entire system is in night mode.  The other snag is that when call waiting is enabled and the user ignores the tone, the no answer greeting plays. I've tried getting creative with icd groups and secondary, forwarding mailboxes for each extention but still can only get so far. Second time this week a salesman has made a promise to a customer without asking a tech. Any ideas someone may have would be greatly appreciated. (other than finding new salesmen, he owns the shop)

RE: busy greeting AND call waiting on a tva-200

Just let the Salesman explain it to the Customer

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close