×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Nortel / CAPI ConvertBufferFromServer errors (355)

Nortel / CAPI ConvertBufferFromServer errors (355)

Nortel / CAPI ConvertBufferFromServer errors (355)

(OP)
As I'm watching the CLS I'm noticing that on our Nortel driver window I'm having sporatic Nortel / CAPI ConvertBufferFromServer errors (355).
  
Here's a little background on our systems from what I understand:

We're using a combination of loggers.  we have 2 digital matrix loggers and 1 QA logger.  We're pulling the QA logger because after 8 months of not being able to find calls / unable to search by agent name / they've decided that the combination isn't compatable.  On the CLS we have a symposium driver, melita dialer driver, and a nortel driver.

If anyone has any idea about clearing these erorrs or if they are a product of poor configuration pleast let me know.

Thanks!
-Miles

RE: Nortel / CAPI ConvertBufferFromServer errors (355)

hi,

its sounds like the strm.dll is not intrepreting the data sent from the switch. run spy utility and see what output you are getting before you hit the driver on the cls.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close