×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Forwarding Extensions
2

Forwarding Extensions

Forwarding Extensions

(OP)
We have a Meridian 1 Option 21 Release 17.76 and I need to program it to automatically roll an old number over to the new number. Does anyone know how to do this? I think that it is done through LD 23 but I am not sure.

RE: Forwarding Extensions

2
Yes you can do it in LD 23.
Create a new ACD with callforward to
the new extension.

LD 23
REQ NEW
TYPE  ACD
ACDN xxxx  (the old extension)
-
-
-
NCFW xxxx  (the new extension)
-
-

good luck
geir

RE: Forwarding Extensions

(OP)
Well I tried this procedure and when I try to enter the ACDN, I get the error SCH0707 which is DN conflicts with existing number. Any ideas? Are there any other locations to setup automatic forwarding? I will be setting 3 old extensions to forward to one extension. Thank you geirendre for your help.

I am working with Meridian 1 Option 21 Release 17.76.

RE: Forwarding Extensions

You will need to remove the old extention before you can re-use the number as an ACD-DN. At the moment if the extention exists then you will get the SCH code you suggested.


Cheers

RE: Forwarding Extensions

Other possibilities are "Phantom DNs".
Or, if the old numbers are called from the outside only AND you are using IDC (incoming digit conversion), you could map the old numbers to the new one (LD48 or 49, it weas some years ago...).
bye,
   chris

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close