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Forwarding to External Number

Forwarding to External Number

Forwarding to External Number

(OP)
Hey all,

SysAdmin here, recently been "given" control/admin of a Fujitsu9600 system.  No manuals or expertise anywhere...so, I'm hoping someone can help.

I need to forward to an outside line.  I've been perusing the forums here, and I've seen a couple of solutions.  But...I can't seem to get them to work.  I've setup a system speed dial to go go the outside line (including 9), but I can't get any phone to forward to that speed dial (either from the phone itself, or by using EMML).

Any ideas?

Thanks so much in advance!!

--Jb

RE: Forwarding to External Number

What is your software release? DIS SOFT. It is possible that your release is not capable of forwarding off prem.

RE: Forwarding to External Number

(OP)
Here you go, kc8rlp...


LWU24555 E12V13L24 C00  010227 INSTALLED

                    NAME           TYPE       E/V

                    BASCP/D120     360507-F   E12V13
                    ATTBS          BASIC--F      V08
                    HGQS           360596-F      V01
                    ACDBS          360558-F      V14
                    ACMGS          360559-F      V02
                    VMSBS          360560-F      V06
                    IPRCBS         360561-F      V06
                    ICBCS          360598-F      V01


RE: Forwarding to External Number

OK, you have Release 15. This will do the job. Check your class of service for the extensions that you want to do this and make sure feature number 505 is in that COS. If not assign it with the command. ASS COS,,505,"COS NUMBER". Then you can use the CFAC button on the phone. Just go off hook press the CFAC button, dial access code and number, ie 91-xxx-xxx-xxxx for ld or 9-xxx-xxxx for local. You will not get acceptance tone right away, wait a few seconds and it will accept. Hope this helps

RE: Forwarding to External Number

(OP)
That did it...thank you!!!

As a sidenote...I've been poking around a bit, trying to get familiar with the COS and Features.  Is there any kind of document anywhere that lists the FNO and it's associated feature (ie, 505 is Call Fwd, etc...)?

Thanks again!
--Jb

RE: Forwarding to External Number

Hopefully you have have the commands manuals. You will find it in the ASS COS and DIS COS sections of volume 1.

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