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CRM's "Feature" of moving address line information

CRM's "Feature" of moving address line information

CRM's "Feature" of moving address line information

(OP)
We use address line 3 for other purposes as we do not need 3 lines of address information.  We have been using CRM for a few months now and have noticed disappearing data.  Well, we thought it had disappeared.  What we discovered, and Microsoft confirms it, that if you have a blank street 1 and value in street 2, or value in 1 and value in 3 etc, CRM will move your address data around.

We now have our much needed field which we used street 3 for all over ie some contacts have it in street 1, some street 2 etc.  

Instead of trying to manually fix over 5000 contacts by hand (have to put space in field if we really want that field to be empty), is there a way to find out what script this is and how to stop it???

RE: CRM's "Feature" of moving address line information

There is a similar issues with contracts but this is on CRM V1.2. Which version of CRM are you using?


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John O'Donnell
Microsoft Dynamics ISV Architect Evangelist
Microsoft Corporation

John O'Donnell, Microsoft CRM MVP, MCSE, MCSA
MBS Certified Master–Applications for Microsoft Dynamics CRM
MBS Certified Master–Installation & Configuration for Microsoft Dynamics CRM
Crowe Chizek and Company LLC
Web:http://www.crowecrm.com
Blog:http://www.crowecrm.com/crowe/microsoft/crmblog.cfm

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