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CRM's "Feature" of moving address line information

CRM's "Feature" of moving address line information

CRM's "Feature" of moving address line information

We use address line 3 for other purposes as we do not need 3 lines of address information.  We have been using CRM for a few months now and have noticed disappearing data.  Well, we thought it had disappeared.  What we discovered, and Microsoft confirms it, that if you have a blank street 1 and value in street 2, or value in 1 and value in 3 etc, CRM will move your address data around.

We now have our much needed field which we used street 3 for all over ie some contacts have it in street 1, some street 2 etc.  

Instead of trying to manually fix over 5000 contacts by hand (have to put space in field if we really want that field to be empty), is there a way to find out what script this is and how to stop it???

RE: CRM's "Feature" of moving address line information

There is a similar issues with contracts but this is on CRM V1.2. Which version of CRM are you using?

John O'Donnell
Microsoft Dynamics ISV Architect Evangelist
Microsoft Corporation

John O'Donnell, Microsoft CRM MVP, MCSE, MCSA
MBS Certified Master–Applications for Microsoft Dynamics CRM
MBS Certified Master–Installation & Configuration for Microsoft Dynamics CRM
Crowe Chizek and Company LLC

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