Can anyone figure out a way to do this. I have worked on this for a couple of hours and not found a solution. I know this is a long shot, but it is hard to tell your city manager that the new phone system you spent almost 100k for will NOT do what he wants to do!
He wants the phone system to give a greeting when he is on the phone. There is a Call Forward setting for this, but its only when ALL system apperances are busy. By default we use 3 system apperances on everyones phone. I cannot take him down to 1 system apperance (which would work) because with just one system apperance he cannot transfer a call. I also cannot use a bridged extension on another phone because it also requires at least one system apperance in addition to the bridged apperance.
Any help with this would be GREATLY appreciated.
Thanks!!
Kendra
He wants the phone system to give a greeting when he is on the phone. There is a Call Forward setting for this, but its only when ALL system apperances are busy. By default we use 3 system apperances on everyones phone. I cannot take him down to 1 system apperance (which would work) because with just one system apperance he cannot transfer a call. I also cannot use a bridged extension on another phone because it also requires at least one system apperance in addition to the bridged apperance.
Any help with this would be GREATLY appreciated.
Thanks!!
Kendra