Can NICE integrade with new Avaya CM4?
Can NICE integrade with new Avaya CM4?
(OP)
Hi guys
I have NICE CLS 8.8 using Avaya CT ver 1.3, Voice logger ver8.8 and Avaya CM3. If I upgrade Avaya PBX to new version CM4, can I still get all the calls information from the CLS on the NICE system as in CM3?
I have NICE CLS 8.8 using Avaya CT ver 1.3, Voice logger ver8.8 and Avaya CM3. If I upgrade Avaya PBX to new version CM4, can I still get all the calls information from the CLS on the NICE system as in CM3?
RE: Can NICE integrade with new Avaya CM4?
RE: Can NICE integrade with new Avaya CM4?