Emerald Ice directory feature Emerald Ice directory feature auburn24 (Vendor) (OP) 7 Jun 07 19:15 How do I enable the directory function (press 9 in the main greeting)remotely? When you press 9, it says you have dialed too few digits and repeats the greeting.Any help would be appreciated! RE: Emerald Ice directory feature metballnut (Vendor) 19 Jun 07 09:36 Go into the ice voicemail settings.....option 12, pbx integration.TADIRAN TELECOM VOICE MAIL PROGRAMMING MENUS 1. Open & Close Schedule 2. Number Plan 3. Invalid Digits 4. Auto Attendant Configuration 5. Future 6. Real Time Clock 7. Version Number 8. Set System Password 9. Mailbox Assignment 10.Class of Service 11.Recording Time Left 12.PBX Integration 13.System Initialization 14.Messages Waiting 15.DebugWhen you open it, the ice will show you what option is running:PBX Integration Screens Screen in effect: 00 Silence Prompt: Off 00 ICE3 01 ICE2 02 ICE4hit enter, go to PBX INTEGRATION SCREEN and dial by name digit.Also, check option number 2 (number plan) and check that that number (in this case 9) has a (y) next to it.Numbering Plan CCR Menu (1) First Digit Extension Greeting CCR Number Permission 1 (N) 2 (N) 3 (N) 4 (Y) 5 (Y) 6 (N) 7 (N) 8 (N) 9 (N) 0 (Y) ( 0) * (Y) # (Y) T (Y) RE: Emerald Ice directory feature metballnut (Vendor) 28 Nov 07 16:04 The above process is correct, however....The directory on the ice is terrible....it uses the first letter of the persons first or last name....I usually program a mailbox to perform this function and not the 9 (in the greeting, state for a directory dial 9 and put mailbox (for example) 420 in the 9 position )and record a greeting in this mailbox like for John press 401, for Mary press 402, etc...set the mailbox up with it's own class of service for 0 messages....if you do it this way make sure you record silence in at the end of the message.Another way to do this is to use mailbox 801 which is an announcement mailbox.