NBX 3000: All ports busy - must reboot server
NBX 3000: All ports busy - must reboot server
(OP)
NBX 3000, approximately 45 phones
Version: R5_0_28
Created: Nov 16 2006
The system was stable close to 2 years, and this is a new problem that has sprung up.
On random occasions, we get "All ports busy" displayed on the phones and there is not fix short of rebooting the server (takes 30 minutes usually). No outgoing or incoming calls can be made (busy signal both ways).
3COM support has reviewed the logs each time, and the only thing that shows is 2 phones repeatedly trying to connect back to the server, but that is about it. It is never consistently the same phones. - and trust me, the lines are not all being used.
Also, when this happens, the T1 status shows as "unknown".
Now there have been problems on the Telco side when their box was destroyed by a vehicle or something like that, so I am wondering if it is possible that they made some T1 changes that could have introduced a problem???? Not sure exactly what to search for and 3Com hasn't really lead the way.
Any suggestions?
Version: R5_0_28
Created: Nov 16 2006
The system was stable close to 2 years, and this is a new problem that has sprung up.
On random occasions, we get "All ports busy" displayed on the phones and there is not fix short of rebooting the server (takes 30 minutes usually). No outgoing or incoming calls can be made (busy signal both ways).
3COM support has reviewed the logs each time, and the only thing that shows is 2 phones repeatedly trying to connect back to the server, but that is about it. It is never consistently the same phones. - and trust me, the lines are not all being used.
Also, when this happens, the T1 status shows as "unknown".
Now there have been problems on the Telco side when their box was destroyed by a vehicle or something like that, so I am wondering if it is possible that they made some T1 changes that could have introduced a problem???? Not sure exactly what to search for and 3Com hasn't really lead the way.
Any suggestions?
RE: NBX 3000: All ports busy - must reboot server
hi bruno
RE: NBX 3000: All ports busy - must reboot server
R6 is somethng to think about, but I generally don't like to add more new variables without knowing what is causing the problem.
I have a little more info.....
We have been able to narrow down that the problem is a "WINK" issue and that lines are not being released after the call has ended.
Still don't know how to resolve it and why it has become and issue - short of trying the updated software.
RE: NBX 3000: All ports busy - must reboot server
thank
RE: NBX 3000: All ports busy - must reboot server
RE: NBX 3000: All ports busy - must reboot server
RE: NBX 3000: All ports busy - must reboot server
RE: NBX 3000: All ports busy - must reboot server
I will post back if the problem reoccurs.
Thanks for the help thus far!!!