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extension ring

thread936-1362812

extension ring

extension ring

(OP)
when there an incoming call the automated attendant direct a call to an extension. Since there no one to answer the phone how do we set it to ring 3 time and direct the caller to the voice mail?

RE: extension ring

In you extension user's guide.  

Pick up handset
Dial *710 plus 4/5/2/3 (4-no answer 5-Busy/No answer 2-All Calls 3-Busy) plus VM Ext plus #

RE: extension ring

(OP)
we cant use the computer to configure the ring at the extension

RE: extension ring

(OP)
we cant use the computer to configure the ring at the extension?

RE: extension ring

set the call fwd to Busy/no ans in the extn settings

RE: extension ring

Does ONLY the Auto ATTENTAND service energise the ''Incomplete call handling for busy''.???

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