How can I collect INCOMING ani information?
How can I collect INCOMING ani information?
(OP)
I have a definity G3R7i system with BCMS. I have been able to integrate via foxpro to capture OUTGOING ani information into a database. However I am wanting to collect INCOMING caller ani information, calling number, date, time, etc. This will allow us to compare when people call during closed hours and then call back when we are open. I see no way to get this but I can't believe that our highly overpriced system has not the capability to collect this information for downloading. Please respond to: rob.sutton@sundance.net
RE: How can I collect INCOMING ani information?
RE: How can I collect INCOMING ani information?
RE: How can I collect INCOMING ani information?
RE: How can I collect INCOMING ani information?
Commands available are display en change SYSTEM CDR.
RE: How can I collect INCOMING ani information?
RE: How can I collect INCOMING ani information?
JDE
RE: How can I collect INCOMING ani information?
José
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