Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


How to record calls with Media Encryption

How to record calls with Media Encryption

How to record calls with Media Encryption

Hi, does anyone knows how to set codec-sets or network regions to record calls from Phones with media encryption?
I have an avaya cm 3.1 and contactstore 7_3_30.

I set region 6 with codec-set 6 to be used by witness stations. If I set an IP-phone into that region its calls are recorded and I can listen them through the web page. If i set an IP-phone into region 2 ) it uses aea and aes as media encryption. the call record is shown by the web page but the call audio is empty. An alarm is shown, it says: No audio packets received on call from xxx.xxx.xxx.xxx.

thanks in advance, Luis

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close