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Connection to Test User Group server could not be established

Connection to Test User Group server could not be established

Connection to Test User Group server could not be established

I am experiencing the exact same problem documented in thread138-1235649: New to Rational Administrator whereby some users are unable to access the TestManager database (SQL Anywhere) in Rational Administrator.  When trying to expand the list of Test Users or Test Groups they get the error "Connection to Test User Group server could not be established".

They have permissions to view the project through Windows Explorer and the datastore.dat files but when they view the Datastore properties from Rational Administrator the database name and host are garbled letters and symbols.  Re-entering the information on the Advanced Database Setup screen does not fix the problem.  All the information reverts back to a different set of garbled letters and symbols.  Any suggestions.

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