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Creating tickets in Service Center tickets from a java application

thread714-1353215

Creating tickets in Service Center tickets from a java application

Creating tickets in Service Center tickets from a java application

(OP)
Hi All,

 I am trying to get hold of ways to create, modify, search and delete Service Center tickets from a web (java) application. Please guide and share your experiences.

Thanks
Sunitha

RE: Creating tickets in Service Center tickets from a java application

Check out the SCAuto or SOAP interfaces.  Either one requires a license, so see if yours includes it.  SOAP is only in version 6 and up.

RE: Creating tickets in Service Center tickets from a java application

Another way is (only know 4.x) to move the event tables from P4 to a SQL Server and add tickets events in the eventin table.

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