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Maximum time per session

thread1496-1350390

Maximum time per session

Maximum time per session

(OP)
I have a user community that leaves very long voicemails (15-20 minutes or so). I've increased the ability for folks to rec've those length messages, however I have a user that was logged on pressed 2 to create a message and spoke for 15 minutes, then went to send the message and it said, "your session has reached its limit.  Goodbye.".

Where can I increase that?

Thanks,
CJH

MM3.1 (MAS/MSS)
S8720 CM3.1

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

RE: Maximum time per session

It is in the vmsc under the general tab

Maximum Call Duration in Minutes  Enter the number of minutes that callers or subscribers are permitted to spend using the TUI during one session. When this time is up, they are disconnected. The range is 0 through 99 and the default is 0. If 0 is configured, there is no time limit on a TUI session.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Maximum time per session

(OP)
Ahh Great - Thanks! It was set to 30. I'm gonna leave it at that and tell folks.

Is there any warning tones or anything when you get close to that? Or if when leaving a message? On the Octel it would sound when you had 10 seconds or left, so you'd know to finish up your message.

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

RE: Maximum time per session

(OP)
Also Ken,

This appears to be a global setting. If we have 1500 mailboxes and 48 ports, what is the likelihood we could rec've a busy tone if we set to 60 minutes?

Are there general guidelines to follow?

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

RE: Maximum time per session

You may but i do not know what your traffic is on the system. No harm in trying it.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Maximum time per session

(OP)
Are there any warning tones or anything when you get close to the end of the session period? Or if when leaving a message? On the Octel it would sound when you had 10 seconds or left, so you'd know to finish up your message.

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

RE: Maximum time per session

I think it is a tone 5 sec before it drops but i would have to test it.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

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